--- title: Score Cards - Performance description: scorecards --- [Skip to content](https://knowledge.meetkasper.com/knowledge/score-cards-#main-content) English Show submenu for translations ![Kasper Logo-2.png\]](https://knowledge.meetkasper.com/hs-fs/hubfs/Kasper%20Logo-2.png?height=25&name=Kasper%20Logo-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit the Kasper Homepage](https://meetkasper.com/) [Visit the Kasper Homepage](https://meetkasper.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.meetkasper.com/knowledge?hsLang=en) 2. [Performance](https://knowledge.meetkasper.com/knowledge/performance?hsLang=en) # Score Cards - Performance ### **Understanding Score Cards** Score Cards is your home for provider performance data. Instead of piecing together numbers from Reports, Collections, and Calls, Score Cards puts everything about a provider's output and productivity in one card. In the Performance view, you'll find it in the left navigation under **Score Cards**, with two views: - **Dentists** - **Hygienists** ### **Choosing a time period** At the top of the page, you can either: - Pick a custom date range using the calendar selector, or - Click one of the quick-select month buttons (the current month plus the prior 12+ months) ![Screenshot 2026-07-17 at 6.14.08 PM](https://knowledge.meetkasper.com/hs-fs/hubfs/Screenshot%202026-07-17%20at%206.14.08%20PM.png?width=670&height=103&name=Screenshot%202026-07-17%20at%206.14.08%20PM.png) All the data on the page, both team averages and individual provider cards, updates to reflect the period you select. ### **Team Averages** Right below the date selector, you'll see four cards summarizing your whole team's performance for the selected month: | Metric | What it tells you | | --- | --- | | **NET Production** | Total production across all providers, after adjustments and write-offs | | **Production / Hour** | Average production generated per hour worked, across the team | | **Production / Visit** | Average production generated per patient visit | | **Production / Day** | Average production generated per day worked | ![Screenshot 2026-07-17 at 6.16.32 PM](https://knowledge.meetkasper.com/hs-fs/hubfs/Screenshot%202026-07-17%20at%206.16.32%20PM.png?width=670&height=120&name=Screenshot%202026-07-17%20at%206.16.32%20PM.png) Each metric shows the previous month's figure right beside it, so you can see whether your practice is trending up or down without needing to check a separate report. ### **Provider cards** Below Team Averages, each provider gets their own card. Cards are organized into four sections: **Time** - **Days Worked**: Number of days the provider had at least one appointment in the selected period - **Hours Worked**: Total scheduled hours worked **Activity** - **Appointments**: Total appointments completed - **Patients**: Total unique patients seen - **Procedures**: Total procedures performed Each activity metric is shown alongside the previous month's number, so you can quickly see if a provider's volume is growing or shrinking. **Per-Unit Production** - **Production / Hour**: Production divided by hours worked - **Production / Visit**: Production divided by number of visits - **Production / Day**: Production divided by days worked ![ChatGPT Image Jul 20, 2026, 07\_15\_06 PM](https://knowledge.meetkasper.com/hs-fs/hubfs/ChatGPT%20Image%20Jul%2020%2c%202026%2c%2007_15_06%20PM.png?width=400&height=648&name=ChatGPT%20Image%20Jul%2020%2c%202026%2c%2007_15_06%20PM.png) These metrics are especially useful for comparing efficiency between providers, even if they work very different schedules. A provider who works fewer hours but has strong production per hour is often just as valuable to the practice as one who works more hours overall. **Financials** - **Gross Production**: Total production before any deductions - **Adjustments**: Reductions applied to production (shown with a warning icon when present) - **Write-offs**: Amounts written off, often tied to insurance contracts - **NET Production**: Final production after adjustments and write-offs (shown with a checkmark), with the previous month's NET Production for comparison #### **Reading provider specialties** Each provider's card shows their specialty under their name (for example, General, Perio, or Ortho). This helps you compare performance within the same specialty rather than across very different types of care.       - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Video Tutorials](https://knowledge.meetkasper.com/knowledge/video-tutorials?hsLang=en) - [Getting Started](https://knowledge.meetkasper.com/knowledge/getting-started?hsLang=en) - [Paperless Forms](https://knowledge.meetkasper.com/knowledge/paperless-forms?hsLang=en) - [Campaigns](https://knowledge.meetkasper.com/knowledge/campaigns?hsLang=en) - [Online Scheduling](https://knowledge.meetkasper.com/knowledge/online-scheduling?hsLang=en) - [Troubleshooting](https://knowledge.meetkasper.com/knowledge/troubleshooting?hsLang=en) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Kasper Server App](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#kasper-server-app) - [Treatment Plans](https://knowledge.meetkasper.com/knowledge/treatment-plans?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Phone Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#phone-settings) - [My Profile](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#my-profile) - [User Management](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#user-management) - [Auto Reminders](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#auto-reminders) - [KasperPay](https://knowledge.meetkasper.com/knowledge/kasperpay?hsLang=en) - [Open Dental Assistance](https://knowledge.meetkasper.com/knowledge/open-dental-assistance?hsLang=en) - [Communication](https://knowledge.meetkasper.com/knowledge/communication?hsLang=en) - [Tasks](https://knowledge.meetkasper.com/knowledge/tasks?hsLang=en) - [Apps](https://knowledge.meetkasper.com/knowledge/apps?hsLang=en) - [Unscheduled Treatments](https://knowledge.meetkasper.com/knowledge/unscheduled-treatments?hsLang=en) - [Office Chat](https://knowledge.meetkasper.com/knowledge/office-chat?hsLang=en) - [Account Management](https://knowledge.meetkasper.com/knowledge/account-management?hsLang=en) - [Insurance Verification](https://knowledge.meetkasper.com/knowledge/insurance-verification?hsLang=en) - [Kasper Config App](https://knowledge.meetkasper.com/knowledge/kasper-config-app?hsLang=en) - [Performance](https://knowledge.meetkasper.com/knowledge/performance?hsLang=en) - [Calendar](https://knowledge.meetkasper.com/knowledge/calendar?hsLang=en) [![](https://knowledge.meetkasper.com/hs-fs/hubfs/Group%20637-2.png?width=342&height=83&name=Group%20637-2.png)](http://www.meetkasper.com) Kasper AI Help Center Copyright © 2026, Kasper