---
title: Missed Call SMS Automation 
description: Missed Call SMS Automation 
---

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# Missed Call SMS Automation

## When your office misses a call during or after office hours, an automated message can be sent. This article explains how to enable that feature and how to edit that message.

1. Navigate to **Settings** \> **Phone Settings** \> **Automation Settings**.
2. Customize the automated message for both during and after office hours with your preferred wording.
3. Click **Update** to save your changes.
4. Turn on the **pink toggle switch** to activate the feature.

Your office will now automatically send SMS messages to missed callers based on your configured settings.

[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2025-01-29+at+3_37_10+PM.png)](https://downloads.intercomcdn.com/i/o/d60qndjw/1357055380/707f56856c15479ece767b721a2e/Screen+Shot+2025-01-29+at+3_37_10+PM.png?expires=1772825400&signature=1bf10d63ebbf57e173fbc93db7c524e3fb4b7f78532c5af05c56674e30903010&req=dSMiEcl7mIJXWfMW1HO4zacryEXwM7NRUtsQ7e0ucSOAQR%2Fwzd4j%2BJBG%2B3jO%0AVB70fhOQTwq8Lxw2qx4%3D%0A)

 

**Note:** To configure your office hours, Navigate to **Settings** \> **Phone Settings** \> **Call Schedule**.

For instructions on setting up the Incoming Call Schedule, refer to this **[article](https://intercom.help/kasper-bb4bcb07dec0/en/articles/8733462-incoming-call-schedule)**.

<http://meetkasper.com/migration/knowledge/how-to-setup-and-enable-voicemail-and-out-of-office-greetings-kasper-knowledge-base><http://meetkasper.com/migration/knowledge/how-to-set-and-enable-call-forwarding-kasper-knowledge-base><http://meetkasper.com/migration/knowledge/kasper-mobile-app-kasper-knowledge-base><http://meetkasper.com/migration/knowledge/incoming-call-schedule-kasper-knowledge-base><http://meetkasper.com/migration/knowledge/rotating-incoming-call-schedule-kasper-knowledge-base>

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