--- title: How to set up Open Dental DocPath in Kasper Config App description: How to set up Open Dental DocPath in Kasper Config App --- [Skip to content](https://knowledge.meetkasper.com/knowledge/how-to-set-up-open-dental-docpath-in-kasper-config-app-kasper-knowledge-base#main-content) English Show submenu for translations ![Kasper Logo-2.png\]](https://knowledge.meetkasper.com/hs-fs/hubfs/Kasper%20Logo-2.png?height=25&name=Kasper%20Logo-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit the Kasper Homepage](https://meetkasper.com/) [Visit the Kasper Homepage](https://meetkasper.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.meetkasper.com/knowledge?hsLang=en) 2. [Kasper Config App](https://knowledge.meetkasper.com/knowledge/kasper-config-app?hsLang=en) # How to set up Open Dental DocPath in Kasper Config App ## Learn how to set the correct Open Dental document path (OpenDentImages) in the Kasper Config App. ### ⚠ **When you might see this alert** If Open Dental is configured to use a different server path (instead of the default `C:\OpenDentImages\`), you’ll see an alert when you open the Kasper Config App: [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/image+(2).png)](https://downloads.intercomcdn.com/i/o/d60qndjw/1644103730/d0950a553cbbdab1de23c2e7d61d/image+%282%29.png?expires=1772825400&signature=f27340e8ab5b20079413820cd347d6dd0cc3d27da386e12c14a72c77c4485e20&req=dSYjEsh%2BnoZcWfMW1HO4zajW9un1n3Q7pzXoaFo17UfMxqUfkocOWVtQ09WK%0A4ZHnveuCuwW7EJM2N58%3D%0A)   ### ⚠ (Technical) **Why is this happening?** By default, Kasper runs as a system service on your server so it can always attempt to run when you turn your server on. However, Microsoft does not usually allow system services to access network paths. To fix this, you will simply set the hardcoded path for Kasper to find. ### How to set up the hardcoded path to 'OpenDentImages' 1. If the Kasper Config App warns you about a server path, click **“Yes”** on the alert window. Otherwise, you can manually set correct path by selecting the Settings icon and setting it yourself [![](https://downloads.intercomcdn.com/i/o/d60qndjw/1649827335/2cb58559b5774dc746228226e821/image.png?expires=1772825400&signature=b72c9312b174afb35127065f2e2f5ae3ef281bf23a1cd06e345dc9585a5090b1&req=dSYjH8F8moJcXPMW1HO4zcipn39Bd09P1Fi%2FYllKnwjjbKEikdakKCMEMpfh%0A3vnf%0A)](https://downloads.intercomcdn.com/i/o/d60qndjw/1649827335/2cb58559b5774dc746228226e821/image.png?expires=1772825400&signature=b72c9312b174afb35127065f2e2f5ae3ef281bf23a1cd06e345dc9585a5090b1&req=dSYjH8F8moJcXPMW1HO4zcipn39Bd09P1Fi%2FYllKnwjjbKEikdakKCMEMpfh%0A3vnf%0A) 2. A **File Explorer** window will open automatically if you are doing it from the start. Otherwise, if you are doing it from Settings, Kasper will let you know where Kasper is reading the path from. Click "Set a Path" [![](https://downloads.intercomcdn.com/i/o/d60qndjw/1649828027/8e889699eb060f0bcf427f2386ec/image.png?expires=1772825400&signature=a14149ff4053ebc8dda894a4fd5b061fecc298f9db050a11c4724582d628c75a&req=dSYjH8F8lYFdXvMW1HO4zUlLXfYBaFNQV66Y4QQX4t86zOHH4MU%2F6FAmbYuW%0AWt6X%0A)](https://downloads.intercomcdn.com/i/o/d60qndjw/1649828027/8e889699eb060f0bcf427f2386ec/image.png?expires=1772825400&signature=a14149ff4053ebc8dda894a4fd5b061fecc298f9db050a11c4724582d628c75a&req=dSYjH8F8lYFdXvMW1HO4zUlLXfYBaFNQV66Y4QQX4t86zOHH4MU%2F6FAmbYuW%0AWt6X%0A) 3. Select the folder where OpenDental stores its files, such as patient PDFs and images. This folder is usually named **`OpenDentImages`** but its location may differ. Consult with your IT personal to find the correct **`OpenDentImages`** folder before continuing if you are unsure. [![](https://downloads.intercomcdn.com/i/o/d60qndjw/1645704090/fc4b66f83b334b8c1f3ebf99d9c6/image-2B-283-29.png?expires=1772825400&signature=5465f18c895a52e464f89e55cbdc8b5a3c7b63baeb09c119d87afa1b96c807b4&req=dSYjE85%2BmYFWWfMW1HO4zWca45IvQPjy4URrvGiUCPjiDN4CVDeDBAbSXdak%0A6A7Q%0A)](https://downloads.intercomcdn.com/i/o/d60qndjw/1645704090/fc4b66f83b334b8c1f3ebf99d9c6/image-2B-283-29.png?expires=1772825400&signature=5465f18c895a52e464f89e55cbdc8b5a3c7b63baeb09c119d87afa1b96c807b4&req=dSYjE85%2BmYFWWfMW1HO4zWca45IvQPjy4URrvGiUCPjiDN4CVDeDBAbSXdak%0A6A7Q%0A) 4. Once you have selected the **`OpenDentImages`** folder, click Yes. [![](https://downloads.intercomcdn.com/i/o/d60qndjw/1645609457/de25888114f8a6349e37fc0c3c59/image+%284%29.png?expires=1772825400&signature=78d43cde59f1f0b55f2c2ab9b4d111f1cdb88e873e9239c5c5e5494ab121d194&req=dSYjE89%2BlIVaXvMW1HO4zTt84wtnDRMgxfbguvehd%2Bh5McI5pr0AyVRjcgil%0A3Lc6%0A)](https://downloads.intercomcdn.com/i/o/d60qndjw/1645609457/de25888114f8a6349e37fc0c3c59/image+%284%29.png?expires=1772825400&signature=78d43cde59f1f0b55f2c2ab9b4d111f1cdb88e873e9239c5c5e5494ab121d194&req=dSYjE89%2BlIVaXvMW1HO4zTt84wtnDRMgxfbguvehd%2Bh5McI5pr0AyVRjcgil%0A3Lc6%0A) 5. Finally click OK [![](https://downloads.intercomcdn.com/i/o/d60qndjw/1645611647/b8596ac04b6c07f2ac46e701449b/image+%285%29.png?expires=1772825400&signature=3511d8d095b8717c57bf9859aeaf4bee30ab192a9791c03391b494d03448379a&req=dSYjE89%2FnIdbXvMW1HO4zbfXkDlkg%2FfuzmPmS0LIWOFXTYX9OXJ7cPcYanP8%0AF1Z1%0A)](https://downloads.intercomcdn.com/i/o/d60qndjw/1645611647/b8596ac04b6c07f2ac46e701449b/image+%285%29.png?expires=1772825400&signature=3511d8d095b8717c57bf9859aeaf4bee30ab192a9791c03391b494d03448379a&req=dSYjE89%2FnIdbXvMW1HO4zbfXkDlkg%2FfuzmPmS0LIWOFXTYX9OXJ7cPcYanP8%0AF1Z1%0A) ❗Note: If you accidentally selected a folder that is NOT named `OpenDentImages`, you’ll see an error message that looks like the screenshot below. Simply click "Ok" and the File Explorer will reappear for you to select the correct folder. [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-07-30+at+6_33_22%E2%80%AFPM.png)](https://downloads.intercomcdn.com/i/o/d60qndjw/1645621146/7c12e30a4ff3c07e7ce86b2e28f5/Screenshot+2025-07-30+at+6_33_22%E2%80%AFPM.png?expires=1772825400&signature=70120422b9622e4fe6cb1added5b1447200798aac9f4f7af2205d2bf5cb520f5&req=dSYjE898nIBbX%2FMW1HO4zVgW2IQVr1%2FxrgZ4lCrUOuSsv6YQXvlNxwRdgl%2Fw%0AAi3nj2bRWS6%2BufBKI6w%3D%0A) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Video Tutorials](https://knowledge.meetkasper.com/knowledge/video-tutorials?hsLang=en) - [Getting Started](https://knowledge.meetkasper.com/knowledge/getting-started?hsLang=en) - [Paperless Forms](https://knowledge.meetkasper.com/knowledge/paperless-forms?hsLang=en) - [Campaigns](https://knowledge.meetkasper.com/knowledge/campaigns?hsLang=en) - [Online Scheduling](https://knowledge.meetkasper.com/knowledge/online-scheduling?hsLang=en) - [Troubleshooting](https://knowledge.meetkasper.com/knowledge/troubleshooting?hsLang=en) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Kasper Server App](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#kasper-server-app) - [Treatment Plans](https://knowledge.meetkasper.com/knowledge/treatment-plans?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Phone Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#phone-settings) - [My Profile](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#my-profile) - [User Management](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#user-management) - [Auto Reminders](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#auto-reminders) - [KasperPay](https://knowledge.meetkasper.com/knowledge/kasperpay?hsLang=en) - [Open Dental Assistance](https://knowledge.meetkasper.com/knowledge/open-dental-assistance?hsLang=en) - [Communication](https://knowledge.meetkasper.com/knowledge/communication?hsLang=en) - [Tasks](https://knowledge.meetkasper.com/knowledge/tasks?hsLang=en) - [Apps](https://knowledge.meetkasper.com/knowledge/apps?hsLang=en) - [Unscheduled Treatments](https://knowledge.meetkasper.com/knowledge/unscheduled-treatments?hsLang=en) - [Office Chat](https://knowledge.meetkasper.com/knowledge/office-chat?hsLang=en) - [Account Management](https://knowledge.meetkasper.com/knowledge/account-management?hsLang=en) - [Insurance Verification](https://knowledge.meetkasper.com/knowledge/insurance-verification?hsLang=en) - [Kasper Config App](https://knowledge.meetkasper.com/knowledge/kasper-config-app?hsLang=en) - [Performance](https://knowledge.meetkasper.com/knowledge/performance?hsLang=en) - [Calendar](https://knowledge.meetkasper.com/knowledge/calendar?hsLang=en) [![](https://knowledge.meetkasper.com/hs-fs/hubfs/Group%20637-2.png?width=342&height=83&name=Group%20637-2.png)](http://www.meetkasper.com) Kasper AI Help Center Copyright © 2026, Kasper