--- title: Campaigns- Hygiene reminders description: Campaigns- Hygiene reminders --- [Skip to content](https://knowledge.meetkasper.com/knowledge/campaigns-hygiene-reminders-kasper-knowledge-base#main-content) English Show submenu for translations ![Kasper Logo-2.png\]](https://knowledge.meetkasper.com/hs-fs/hubfs/Kasper%20Logo-2.png?height=25&name=Kasper%20Logo-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit the Kasper Homepage](https://meetkasper.com/) [Visit the Kasper Homepage](https://meetkasper.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.meetkasper.com/knowledge?hsLang=en) 2. [Campaigns](https://knowledge.meetkasper.com/knowledge/campaigns?hsLang=en) # Campaigns- Hygiene reminders ## How to set up Hygiene reminders? Hygiene reminders are one of the four Kasper recurring reminders. Those reminders run daily, based on the patient recall dates in the criteria set in Open Dental. ### **How to set up Hygiene reminder criteria in Open Dental** 1\. In open Dental go to the **Family** tab, click on **Recall Type.** This is going to show when a patient is due for a procedure. [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/iTd0qn6v_LlNCMDwfw-JLMtrF3rv0zSIMZYF9g6waCzw32FCS7OaNjpUUYfZFOJu7gKtXux_DPqx9u_nUePWViIV1p1KQj2HfbnUxh7MKp1xd3EEwd3h2JJPnjmNJ3_x-EQG2KtQVYRvVwEE9AZ5s.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/829833273/04d7c09f1232f2366eed7938/iTd0qn6v_LlNCMDwfw-JLMtrF3rv0zSIMZYF9g6waCzw32FCS7OaNjpUUYfZFOJu7gKtXux_DPqx9u_nUePWViIV1p1KQj2HfbnUxh7MKp1xd3EEwd3h2JJPnjmNJ3_x-EQG2KtQVYRvVwEE9AZ5soo?expires=1772825400&signature=2a505c7e1b4799c514d34bc90575e2d10d4e4656299619188cf66c6868b1f87c&req=fCIuHsp9n4ZcFb4f3HP0gM8CD7dd1StWX8EbTSdlP5Eo6K31WoZNu5ONjidj%0A3%2B0jMfJdpWZM8RXL0Q%3D%3D%0A) 2\. To set up those recall types, go to **Set up**, select **Appointments**, then select **Recall Types** and click on **Add.** Name the procedure and then set the default intervals to trigger recall due dates and confirm selection by clicking on **OK.** [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/yatS5cNQB-Fru9srXUt8styAlOOk9CVveeXpmGPhp4Sb9wbEGqWZ3y11ivevoDwu_BbcQphnj94M-iVuVd4Qyd7Rdpvkk9nDtJ3eO0LhIzXSLtC3jGjXsbuqxVZjpRdYFrYFAeb_BXZ63YwzN6J6c.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/829833284/7aa8dcc4ff955fd3d5019b8a/yatS5cNQB-Fru9srXUt8styAlOOk9CVveeXpmGPhp4Sb9wbEGqWZ3y11ivevoDwu_BbcQphnj94M-iVuVd4Qyd7Rdpvkk9nDtJ3eO0LhIzXSLtC3jGjXsbuqxVZjpRdYFrYFAeb_BXZ63YwzN6J6cVo?expires=1772825400&signature=b1a405e5f517789dd9031db5f389cda8b10ca849998f72f6c8ccc065fc92013f&req=fCIuHsp9n4lbFb4f3HP0gGUNUXBK0KAqmGJn%2Fj5WYDWHv%2FC9e9hLz%2FHY3A%2B1%0AWZ7ZGMBxIf4DVXRtjg%3D%3D%0A)[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/dNpfgIF11bJfr573BRwpuvDm6VZXUSL5_omGD3VK5uG2ONzYi_CpDk4O9SYByxjAYPelVITGqA4oO8EZCZZ_dTmHKVkiPayr9Ztn7h55yDRqFxlNN8k634thF342HvxvgpZJcwvaWScJ5iNY-CNIx.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/829833297/f6c1622a7af62c276630997b/dNpfgIF11bJfr573BRwpuvDm6VZXUSL5_omGD3VK5uG2ONzYi_CpDk4O9SYByxjAYPelVITGqA4oO8EZCZZ_dTmHKVkiPayr9Ztn7h55yDRqFxlNN8k634thF342HvxvgpZJcwvaWScJ5iNY-CNIxL0?expires=1772825400&signature=d8b3390147c2405e51874461aecdc2391be6264b340795493bd8fc62fce9400c&req=fCIuHsp9n4hYFb4f3HP0gHLIPj3UNJ8tz5GY8jKlTfC6%2BHrMXalsGunn6e5W%0AzdbrTj%2BkbiRLtERm%2Fw%3D%3D%0A)[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/dz-JXlhB5TTCtzFVMD-izv_TWgUSshzevkExI40FoGDQzKOIWRBr_jfHQE9TIGIclbq_Cycj3e1lF5i_Gcac0FEfnNq6mhXy6qN7ig2Zq1G86cRjrcFhPp-P0txbhlGjdxTWyF1OkL08L8FYHW26S.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/829833307/8f717fe3495f17fa220ab976/dz-JXlhB5TTCtzFVMD-izv_TWgUSshzevkExI40FoGDQzKOIWRBr_jfHQE9TIGIclbq_Cycj3e1lF5i_Gcac0FEfnNq6mhXy6qN7ig2Zq1G86cRjrcFhPp-P0txbhlGjdxTWyF1OkL08L8FYHW26S24?expires=1772825400&signature=64e0bbf8a1bfe759c9d56d0bd1a5bcaf436a2f6504ef3e5132050f2d35c8f005&req=fCIuHsp9noFYFb4f3HP0gByZ5bItlLZDf55SiRtjMwNxWnFkzPqvcP2a50mN%0APRcKIEavpv8z6A77Dg%3D%3D%0A) 3\. Click on **Sync,** so those settings sync for all patients in your office.[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/rIzsz907eMqas-yMMJ1VV2s5lTUE04ZMfmK7FPGQkeX-ArbW86jz_y8JW2sWMM2c8qM_4CwStpt9GlmYdJZJkUj6dY_cjymScgCSHAxNyC6KBqCEfNTLH379ukvS79_xZOvdkh5-4ji1sn4awsH8o.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/829833319/74201be3d17e5bc3516ac570/rIzsz907eMqas-yMMJ1VV2s5lTUE04ZMfmK7FPGQkeX-ArbW86jz_y8JW2sWMM2c8qM_4CwStpt9GlmYdJZJkUj6dY_cjymScgCSHAxNyC6KBqCEfNTLH379ukvS79_xZOvdkh5-4ji1sn4awsH8oNk?expires=1772825400&signature=2e3432e9a2308cb327a8385ee700c7e45a4c763c731172f2f12c103909dce0ef&req=fCIuHsp9noBWFb4f3HP0gIAQn5V0Rc8uXv4p8KvpV%2FnKAI%2F6t4dNStWwmOV9%0A0yTptItwK%2F0%2Bzr1xgg%3D%3D%0A) ### **Setting up Hygiene Reminders in Kasper** From the **Recurring Campaigns** tab select **Hygiene Reminders,** and click on **Add Reminder** [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen-20Shot-202023-08-22-20at-208-01-17-20PM-png.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833324/8960c2fa59bba2b7c6978573/Screen-20Shot-202023-08-22-20at-208-01-17-20PM-png.png?expires=1772825400&signature=834a7755d6adff256f8db276af90621bd227b4c031c893f2dbcd13f43accc599&req=fCIuHsp9noNbFb4f3HP0gO8evoC8LFZZB5lwZhhjiclrfd7naa3INkEomSV%2F%0AhukUfUt%2F4KX2OCRTRg%3D%3D%0A) 1\. Create a name for the campaign. 2\. Select the Recall type 3\. Set the time of the day to send the campaign 4\. Set the reminder type, either SMS or email. **Note:** Do not select both email and SMS at the same time. Choose either email or SMS. You can create two separate reminders, one by SMS and one by email. 5\. Select whether you want to exclude DND list or not 6\. Choose Individual or Family. Make sure to customize the body of your email for both Individual and Family 7\. Fill in the subject line and the body of the email 8\. Add the reminder [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen-20Shot-202023-08-22-20at-208-04-41-20PM-png-1.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833338/f93d0181ed29e0b3699935a0/Screen-20Shot-202023-08-22-20at-208-04-41-20PM-png-1.png?expires=1772825400&signature=3424ce1297b3892f60e5acae85920701d35cdbbad3a92195b94125c98985ccf2&req=fCIuHsp9noJXFb4f3HP0gOQtWXqU%2FSiadDRr20N4dItvQz9cHKCWWZjgMXRU%0AXTtMYJ074WiC60MTbg%3D%3D%0A) 9\. After finishing all your settings, go to the selected reminder in the Hygiene Reminder page and do not forget to turn it on. [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen-20Shot-202023-08-22-20at-208-52-24-20PM-png.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833351/fa58b119dd00d0f4156ab425/Screen-20Shot-202023-08-22-20at-208-52-24-20PM-png.png?expires=1772825400&signature=fb3e528f36a5d3a84e8223f059fcef8cbbc68095364f4b025796a8588d9189a4&req=fCIuHsp9noReFb4f3HP0gH3tNGdLCZxRlg7fgDQ1%2FgpY1jEjOwgdVZCueTk8%0AXjtPEQQZ5SPOwSxvLw%3D%3D%0A) **Note:** In the instance that some select patients have insurances that allow more/ less frequent Prophys per year, you can adjust the reminder intervals for those selected patients only. You can do that from the selected patients' Open Dental patient profile. - Go to the Recall section in the **Family** tab. - Double click on Prophy [![](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833359/cec87429ec85c07479b9b7ee/Screen-20Shot-202023-08-22-20at-208-36-44-20PM-png.png?expires=1772825400&signature=0e4544d3483e9715dce852aa8c5125835fad824e7da229a25a610fc7a3113e87&req=fCIuHsp9noRWFb4f3HP0gBjoH5HcfUfqocOJNTt6o%2BffNl2j%2FPY8wZEOEbGY%0A0fE%3D%0A)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833359/cec87429ec85c07479b9b7ee/Screen-20Shot-202023-08-22-20at-208-36-44-20PM-png.png?expires=1772825400&signature=0e4544d3483e9715dce852aa8c5125835fad824e7da229a25a610fc7a3113e87&req=fCIuHsp9noRWFb4f3HP0gBjoH5HcfUfqocOJNTt6o%2BffNl2j%2FPY8wZEOEbGY%0A0fE%3D%0A) ​[![](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833367/e6a92d6354a6a0e501c3712d/Screen-20Shot-202023-08-22-20at-208-38-47-20PM-png.png?expires=1772825400&signature=3704efa7bcfafe5db8ed7d650aab1bfcffd2af1ea7e79bb6725b58e33ca8b4ee&req=fCIuHsp9nodYFb4f3HP0gFlz%2B5DJIn2jKVV7I8essXcN6CycYXG%2B37FvwKcb%0AnCA%3D%0A)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833367/e6a92d6354a6a0e501c3712d/Screen-20Shot-202023-08-22-20at-208-38-47-20PM-png.png?expires=1772825400&signature=3704efa7bcfafe5db8ed7d650aab1bfcffd2af1ea7e79bb6725b58e33ca8b4ee&req=fCIuHsp9nodYFb4f3HP0gFlz%2B5DJIn2jKVV7I8essXcN6CycYXG%2B37FvwKcb%0AnCA%3D%0A) - Change the Recall interval ​ [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen-20Shot-202023-08-22-20at-208-36-44-20PM-png.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/829833359/cec87429ec85c07479b9b7ee/Screen-20Shot-202023-08-22-20at-208-36-44-20PM-png.png?expires=1772825400&signature=0e4544d3483e9715dce852aa8c5125835fad824e7da229a25a610fc7a3113e87&req=fCIuHsp9noRWFb4f3HP0gBjoH5HcfUfqocOJNTt6o%2BffNl2j%2FPY8wZEOEbGY%0A0fE%3D%0A) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Video Tutorials](https://knowledge.meetkasper.com/knowledge/video-tutorials?hsLang=en) - [Getting Started](https://knowledge.meetkasper.com/knowledge/getting-started?hsLang=en) - [Paperless Forms](https://knowledge.meetkasper.com/knowledge/paperless-forms?hsLang=en) - [Campaigns](https://knowledge.meetkasper.com/knowledge/campaigns?hsLang=en) - [Online Scheduling](https://knowledge.meetkasper.com/knowledge/online-scheduling?hsLang=en) - [Troubleshooting](https://knowledge.meetkasper.com/knowledge/troubleshooting?hsLang=en) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Kasper Server App](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#kasper-server-app) - [Treatment Plans](https://knowledge.meetkasper.com/knowledge/treatment-plans?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Phone Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#phone-settings) - [My Profile](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#my-profile) - [User Management](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#user-management) - [Auto Reminders](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#auto-reminders) - [KasperPay](https://knowledge.meetkasper.com/knowledge/kasperpay?hsLang=en) - [Open Dental Assistance](https://knowledge.meetkasper.com/knowledge/open-dental-assistance?hsLang=en) - [Communication](https://knowledge.meetkasper.com/knowledge/communication?hsLang=en) - [Tasks](https://knowledge.meetkasper.com/knowledge/tasks?hsLang=en) - [Apps](https://knowledge.meetkasper.com/knowledge/apps?hsLang=en) - [Unscheduled Treatments](https://knowledge.meetkasper.com/knowledge/unscheduled-treatments?hsLang=en) - [Office Chat](https://knowledge.meetkasper.com/knowledge/office-chat?hsLang=en) - [Account Management](https://knowledge.meetkasper.com/knowledge/account-management?hsLang=en) - [Insurance Verification](https://knowledge.meetkasper.com/knowledge/insurance-verification?hsLang=en) - [Kasper Config App](https://knowledge.meetkasper.com/knowledge/kasper-config-app?hsLang=en) - [Performance](https://knowledge.meetkasper.com/knowledge/performance?hsLang=en) - [Calendar](https://knowledge.meetkasper.com/knowledge/calendar?hsLang=en) [![](https://knowledge.meetkasper.com/hs-fs/hubfs/Group%20637-2.png?width=342&height=83&name=Group%20637-2.png)](http://www.meetkasper.com) Kasper AI Help Center Copyright © 2026, Kasper