--- title: Calls and Voicemail description: Calls and Voicemail --- [Skip to content](https://knowledge.meetkasper.com/knowledge/calls-and-voicemail-kasper-knowledge-base#main-content) English Show submenu for translations ![Kasper Logo-2.png\]](https://knowledge.meetkasper.com/hs-fs/hubfs/Kasper%20Logo-2.png?height=25&name=Kasper%20Logo-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit the Kasper Homepage](https://meetkasper.com/) [Visit the Kasper Homepage](https://meetkasper.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.meetkasper.com/knowledge?hsLang=en) 2. [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en) 3. [Phone Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#phone-settings) # Calls and Voicemail ## How to view, filter, and print calls and voicemail. How to mark calls/ voice mails as read. The “Calls” tab has all the incoming, outgoing & missed calls + voicemails. Click a “Call” to view information or (if enabled) listen/download the [call recording](https://app.intercom.com/a/apps/d60qndjw/articles/articles/8375960/show). [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/TpMdliyJIdr4OlUQj4ocjdLlFjUtaQmLy0cAJLh5dyPd_lyEjZqSsMpSTQTpsNi05zqSyYVjiVzzSic2fdrEQ46jYJdx_dDwUsYLObENN-X1_HzczPcAA4LLslFInXVfQ2_26IEHK2ZoLzUiKl_Xn.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026472/9916644c46664554eb5388e0/TpMdliyJIdr4OlUQj4ocjdLlFjUtaQmLy0cAJLh5dyPd_lyEjZqSsMpSTQTpsNi05zqSyYVjiVzzSic2fdrEQ46jYJdx_dDwUsYLObENN-X1_HzczPcAA4LLslFInXVfQ2_26IEHK2ZoLzUiKl_XnXA?expires=1772825400&signature=41af54c81f66b60ac7db537db59e65b2c18818f9e9d74a8d3a0b01e130faf1ff&req=fCMnFst4mYZdFb4f3HP0gGKxC%2F2iJUqSVHzjRFVh%2F4vbooAAq3upm7n8nGSa%0AK%2BOVFoSRRiTIA%2FLGHw%3D%3D%0A)[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/image-png-Apr-07-2023-06-08-06-2082-PM.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/830026475/3adab35d4a516eb3f4050da3/image-png-Apr-07-2023-06-08-06-2082-PM.png?expires=1772825400&signature=b55e9ba5d2b1fb3788c48dcffb9a797191aa5194b108dc444c644543a6b485a3&req=fCMnFst4mYZaFb4f3HP0gIZ8h370MsCwCzehgjkUKXF51awzAoOk2Yt4lV21%0AsvTnwJqiZ%2BVY6e%2Baug%3D%3D%0A) Here you can : [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/JdjvIKHXncGiKv4SCDbFmnlhHWs05Wz6y_6nMc-Kpik3nm4i_w7nOTN2wg8HlrSjnqdZPLnrrOQfMKhqWQErsTYD47Vqa5TziJacjXfQdWuFOTKUzLWxfu4ng-nW4e5Z0dDpwbKximcci36V0rRON.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026479/bebffefa425f4982321306b7/JdjvIKHXncGiKv4SCDbFmnlhHWs05Wz6y_6nMc-Kpik3nm4i_w7nOTN2wg8HlrSjnqdZPLnrrOQfMKhqWQErsTYD47Vqa5TziJacjXfQdWuFOTKUzLWxfu4ng-nW4e5Z0dDpwbKximcci36V0rRONhQ?expires=1772825400&signature=6665a06ef2171422763cc426e1d0c8343089d9b34061383e49bfa2513dd3b9bc&req=fCMnFst4mYZWFb4f3HP0gKnrPwaIzk9Hla6WncuvsSVsdiYpFqPhgCbH%2B3At%0AcMxLF5yWdT1T80VmpQ%3D%3D%0A) “Refresh List” to reload the list or update what is being displayed [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/dxa_OKWBNyalM9dshbRuh2h5OzBJGbzZ2sixqtICCCYfmzpuChRV-Qgzr7RMH-4nrAf7A2QwFJVhXP5wLj0vSiWqnicN42zDMku7oW254bf0xW1pJQ3qdd-ckFo1pSDVoc8wD3OYsTLRSgF3PrDUJ.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026481/6beebf960987110b14e9e7c0/dxa_OKWBNyalM9dshbRuh2h5OzBJGbzZ2sixqtICCCYfmzpuChRV-Qgzr7RMH-4nrAf7A2QwFJVhXP5wLj0vSiWqnicN42zDMku7oW254bf0xW1pJQ3qdd-ckFo1pSDVoc8wD3OYsTLRSgF3PrDUJOA?expires=1772825400&signature=cce1ca6b3293cfe9f6a846a9d45b00a1055927020183c0f850588fc0e6ae07b5&req=fCMnFst4mYleFb4f3HP0gNxcQ7we5pQ6idDSUBdCwdLc0AO4EmHxTTyM4zkA%0AskyicQEJbSa%2Bod9lIg%3D%3D%0A) “Mark all as Read” to mark all calls as read [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/7gL8TcO4MVRaH2wKAzkez22oNxm1r0wf767qSkovvq5kYUJmLjHJrj8gPv515xJAukZV7TVWnHph31RG7h5zXkoae4ckZYajBLr-1QamMXF_t6KutgvokSeBp1VRIAHphLA8wrZ-MtmZYsbwMD0LQ.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026483/60f8fd50b46f6af24a116ad6/7gL8TcO4MVRaH2wKAzkez22oNxm1r0wf767qSkovvq5kYUJmLjHJrj8gPv515xJAukZV7TVWnHph31RG7h5zXkoae4ckZYajBLr-1QamMXF_t6KutgvokSeBp1VRIAHphLA8wrZ-MtmZYsbwMD0LQhw?expires=1772825400&signature=445881d2656fe77ba8bf3ce5b777b2a2d939f5f6f8e2b3c301f417f52f5707a6&req=fCMnFst4mYlcFb4f3HP0gEGn2F1zdJB1n3HapzUHgByjo4T8TYwzGoWh5OVk%0A2jaZmd1q4O8H8BCRPA%3D%3D%0A) “Print Logs” if you want to print out the logs based on the filter. You can choose the format as “CSV” or “PDF” and then download the file to print. [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/image-png-Aug-25-2023-03-46-40-7252-PM.png)](https://kasper-a7acc8f1b760.intercom-attachments-1.com/i/o/830026487/70504f94c9b8e46aef15c595/image-png-Aug-25-2023-03-46-40-7252-PM.png?expires=1772825400&signature=757f921f55376e114037750221b52e7e2131dbb9ebb41addaf295c39e58e0d5f&req=fCMnFst4mYlYFb4f3HP0gDqGU1rwDTns2Lk3uh0xFOpLQTxnufnD%2BlYnLD91%0AJpJWpmhlg%2FcCi2ncvw%3D%3D%0A)[![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/ocsagU1P5Ed4ETRe-SXnBijUwPGaGf7YRFVuVmKAO6OYA60AniE8mujyIW8hXlZT42AVYjxLdGbWYtZGcnsOQnkDRQTTalLjBfLVFQNfOV9UaQ33Rjwk7RmnKRrW4EDq53JKcaMHzIYXkVNgBz8lz.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026490/785d91bc37a049d65884f762/ocsagU1P5Ed4ETRe-SXnBijUwPGaGf7YRFVuVmKAO6OYA60AniE8mujyIW8hXlZT42AVYjxLdGbWYtZGcnsOQnkDRQTTalLjBfLVFQNfOV9UaQ33Rjwk7RmnKRrW4EDq53JKcaMHzIYXkVNgBz8lznM?expires=1772825400&signature=39022609633a37be12ea815f6551b2e08936b31a676c89625bbacc4c116458eb&req=fCMnFst4mYhfFb4f3HP0gMHMizJizvAssdBCvXgUCdao5yKr7iT9d6QmjZmS%0AkyuwIqqT9iE%2FpxDjcA%3D%3D%0A) “Filter Logs” by - Phone number/ Name - Call type (Incoming, Outgoing or Missed) - Call status (seen or unseen) - Date Don't forget to click “Apply” to save any changes. [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-29+at+12_48_49+PM.png)](https://downloads.intercomcdn.com/i/o/1036345037/99b3d7af671f97a63b80acf2/Screen+Shot+2024-04-29+at+12_48_49+PM.png?expires=1772825400&signature=cc1cf01132deec2b97d7519221b7e1bb4d8eb8ec68d0366c1e5e88f2c66957ad&req=dSAkEMp6mIFcXvMW1HO4zfzEL4sJgjUVVP5a3gy7z9%2BYRkDUGV6nWb5LMlvw%0A6tc7L13y3XjlHpOriGg%3D%0A) ### **Voicemail** All voicemails will always be saved in Kasper. However, on the hardware phones, you can only listen to a voicemail once, and then it will be deleted to save storage space on the hardware phone. ​ Click “Voicemail” to view information and listen/download the voicemail. You can also filter voicemails by: - Phone number/ name - Voicemail status (seen or unseen) - Date [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-29+at+12_51_27+PM.png)](https://downloads.intercomcdn.com/i/o/1036347471/c381a6d4572ad63af7ff7f0d/Screen+Shot+2024-04-29+at+12_51_27+PM.png?expires=1772825400&signature=0a5176623268d29d90a270df2018dd7a52b01c9ae4978e2c20e104e433a5599c&req=dSAkEMp6moVYWPMW1HO4zb9BofnLIvMZHXDZzuMJnYG0cQjwTGJ4n2NT4hW6%0ABg2mjycCUEqGIYFDBMQ%3D%0A) Print Voicemail logs [![](https://knowledge.meetkasper.com/hubfs/Knowledge%20Base%20Import/cg1MYNEUgvsaYwn1utMGT7YqJelm4puGC4Obg5QnepYf_gTv4ZDvi7d4suKGz6y85jXwFyWOvItYwu19uBA2jxIbd_t_JaPcZWezxUvklHMb6RyEpGTlm9vM1u1vm3oeka6Q12YHJl5leVGe3If1k.png)](https://kasper-a7acc8f1b760.intercom-attachments-7.com/i/o/830026506/1c04598e6e71ce588bb33725/cg1MYNEUgvsaYwn1utMGT7YqJelm4puGC4Obg5QnepYf_gTv4ZDvi7d4suKGz6y85jXwFyWOvItYwu19uBA2jxIbd_t_JaPcZWezxUvklHMb6RyEpGTlm9vM1u1vm3oeka6Q12YHJl5leVGe3If1kb0?expires=1772825400&signature=fac3b0d012d4ab5370d28c3b4501a4ff262c2de005b79707d2c990f197316d1e&req=fCMnFst4mIFZFb4f3HP0gGTONiOl0u9K5qvlNp%2FV7OAwckC5M4fRV72mRC9l%0AU13yOs2jIz0%2BizaUvw%3D%3D%0A)   - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Video Tutorials](https://knowledge.meetkasper.com/knowledge/video-tutorials?hsLang=en) - [Getting Started](https://knowledge.meetkasper.com/knowledge/getting-started?hsLang=en) - [Paperless Forms](https://knowledge.meetkasper.com/knowledge/paperless-forms?hsLang=en) - [Campaigns](https://knowledge.meetkasper.com/knowledge/campaigns?hsLang=en) - [Online Scheduling](https://knowledge.meetkasper.com/knowledge/online-scheduling?hsLang=en) - [Troubleshooting](https://knowledge.meetkasper.com/knowledge/troubleshooting?hsLang=en) - [Dashboard](https://knowledge.meetkasper.com/knowledge/dashboard?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Kasper Server App](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#kasper-server-app) - [Treatment Plans](https://knowledge.meetkasper.com/knowledge/treatment-plans?hsLang=en) - [Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#main-content) - [Phone Settings](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#phone-settings) - [My Profile](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#my-profile) - [User Management](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#user-management) - [Auto Reminders](https://knowledge.meetkasper.com/knowledge/settings?hsLang=en#auto-reminders) - [KasperPay](https://knowledge.meetkasper.com/knowledge/kasperpay?hsLang=en) - [Open Dental Assistance](https://knowledge.meetkasper.com/knowledge/open-dental-assistance?hsLang=en) - [Communication](https://knowledge.meetkasper.com/knowledge/communication?hsLang=en) - [Tasks](https://knowledge.meetkasper.com/knowledge/tasks?hsLang=en) - [Apps](https://knowledge.meetkasper.com/knowledge/apps?hsLang=en) - [Unscheduled Treatments](https://knowledge.meetkasper.com/knowledge/unscheduled-treatments?hsLang=en) - [Office Chat](https://knowledge.meetkasper.com/knowledge/office-chat?hsLang=en) - [Account Management](https://knowledge.meetkasper.com/knowledge/account-management?hsLang=en) - [Insurance Verification](https://knowledge.meetkasper.com/knowledge/insurance-verification?hsLang=en) - [Kasper Config App](https://knowledge.meetkasper.com/knowledge/kasper-config-app?hsLang=en) - [Performance](https://knowledge.meetkasper.com/knowledge/performance?hsLang=en) - [Calendar](https://knowledge.meetkasper.com/knowledge/calendar?hsLang=en) [![](https://knowledge.meetkasper.com/hs-fs/hubfs/Group%20637-2.png?width=342&height=83&name=Group%20637-2.png)](http://www.meetkasper.com) Kasper AI Help Center Copyright © 2026, Kasper